Before you start reading, we just want you to know that behind all this legal “mambo jumbo”, we’re an honest, client loving company which is wholeheartedly trying to make your skin concerns disappear.

Terms & Conditions of Chicatella

A Warm Welcome to Chicatella!

Hello and thank you for joining us at Chicatella, a beloved segment of the Dermitellas LLC family. Our passion is skincare for dry and eczema-prone skin. These terms have been woven with care, respect, and a sprinkle of formality to keep things clear.

1. Agreement to Terms

By exploring and shopping on our website, you’re saying “yes” to these terms in full. If there’s any part that doesn’t align with your comfort, we kindly request you not to use our platform.

2. Eligibility and Account Security

Users must be of legal age in their respective jurisdictions to make a purchase. It’s your responsibility to keep your account information and password secure.

3. Our Products & Their Specialty

We specialize in skincare essentials tailored specifically for those with dry and eczema-prone skin. Always recommend a patch test before diving in fully.

4. Pricing, Payment, & Order Acceptance

Prices on our platform are subject to change. We collaborate with Stripe, PayPal, and Amazon’s “Buy with Prime” for transactions. Orders can be declined or canceled by Chicatella at our discretion.

5. Shipping & Delivery

Information on shipping methods is provided at checkout. Once products are dispatched, any associated risks of damage or loss are transferred to the buyer.

6. Product Descriptions & Availability

While we aim for accuracy, we can’t guarantee every product description or its availability.

7. Returns, Refunds, & Exchanges

Your satisfaction is a priority. Up to 2 products: Full refund without returns but with future purchase restrictions. 3 products or more: Please return for a refund.

8. User Content & Conduct

If you provide reviews or comments, maintain respect and relevance. We reserve the right to remove or edit inappropriate content.

9. Termination of Access

We reserve the right to terminate or restrict access to our site for any breach of these terms.

10. Dispute Resolution & Governing Law

Any disputes are subject to Wyoming law and must be resolved within Wyoming’s courts.

11. Warranties & Disclaimers

Our products are provided “as is” without any specific warranties unless otherwise mentioned.

12. Limitation of Liability

Chicatella can’t be held liable for any indirect damages arising from the use of our products or platform.

13. Indemnification

By using our site, you agree to indemnify Chicatella against claims or demands arising out of your misuse.

14. Third-party Links & Tools

We aren’t responsible for third-party sites or tools that might be linked or integrated with Chicatella.

15. Force Majeure

Chicatella isn’t liable for any failures due to unforeseen circumstances beyond our control.

16. Waiver & Severability

Non-enforcement of any right doesn’t constitute a waiver. If a term is deemed unenforceable, the remaining terms stay in effect.

17. Entire Agreement

These terms represent the complete agreement between the user and Chicatella.

Contacting Us

Questions or thoughts? Here’s where you can find us:

Dermitellas LLC
30 N Gould Street

📧 Drop us a line: [email protected]

Concluding with Assurance 🌼

With Chicatella, rest assured you’re in capable and caring hands. Dive in, explore our skincare range, and join us on a journey towards nourished, comfortable skin.

Try it, you have nothing to lose!

Take care of yourself and your loved ones with a natural guardian of dry and atopic skin.


1 x 1.85 Fl Oz

$ 24.99

1 x Chicatella

1 x 55 ml

$ 29.49

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